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	<title>Kim Clouse</title>
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	<link>http://www.kimclouse.com</link>
	<description>Car dealer ratings, reviews, CSI, and assisting automotive dealers</description>
	<lastBuildDate>Fri, 18 May 2012 21:11:10 +0000</lastBuildDate>
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		<title>Car Dealer Reports, Reviews and Ratings</title>
		<link>http://www.kimclouse.com/car-dealer-reviews-ratings-and-reputation-management-from-dealer-report-cards/car-dealer-reports-reviews-and-ratings/</link>
		<comments>http://www.kimclouse.com/car-dealer-reviews-ratings-and-reputation-management-from-dealer-report-cards/car-dealer-reports-reviews-and-ratings/#comments</comments>
		<pubDate>Fri, 18 May 2012 21:11:10 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Report Cards Car Dealer Ratings and Reviews]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[car dealer review]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=456</guid>
		<description><![CDATA[&#160;
Car Dealer Reputation Management Myths and Facts
It seems that the snake oil is flowing more than ever from the “experts” about managing car dealer reputations. I would like to offer up my humble opinion based on knowledge that I have obtained first hand, from selling cars to the automotive buying public for the last 18 [...]]]></description>
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		<title>Dealership Ratings, Reviews, and Reputation From Dealer Report Cards</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/dealership-ratings-reviews-and-reputation-from-dealer-report-cards/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/dealership-ratings-reviews-and-reputation-from-dealer-report-cards/#comments</comments>
		<pubDate>Wed, 25 Apr 2012 13:53:26 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping Car Dealers and The Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[I Auto Consultants]]></category>
		<category><![CDATA[reviews]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=440</guid>
		<description><![CDATA[Here is a nice article about Dealer Dimensions product Dealer Report Cards from the editor of Loyalty IP. They are a voice in customer retention and relationships. Dealer Dimensions Launches Dealer Report Cards, Automotive Dealers Can Now Be More Informed About Customer Satisfaction Performance.
If you try Dealer Report Cards and you do not like it for [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Rate and Review Car Dealers &#8211; Dealer Report Cards</title>
		<link>http://www.kimclouse.com/car-dealer-reviews-ratings-and-reputation-management-from-dealer-report-cards/car-dealer-ratings-and-reviews-dealer-report-cards/</link>
		<comments>http://www.kimclouse.com/car-dealer-reviews-ratings-and-reputation-management-from-dealer-report-cards/car-dealer-ratings-and-reviews-dealer-report-cards/#comments</comments>
		<pubDate>Mon, 16 Apr 2012 04:17:32 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Report Cards Car Dealer Ratings and Reviews]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[automotive learning]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[dealer reputation]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=438</guid>
		<description><![CDATA[Dealer Report Cards is not your everyday rating and review site for car dealers. When Dealer Dimensions set out to design and build a solution that enabled car dealers to evaluate customers, we decided to start with the one thing that all dealers needed to know about, their true customers. We understand that prospects are customers [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Editorial on Dealer Dimensions Reputation Solution for Car Dealers</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/editorial-on-dealer-dimensions-reputation-solution-for-car-dealers/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/editorial-on-dealer-dimensions-reputation-solution-for-car-dealers/#comments</comments>
		<pubDate>Mon, 12 Mar 2012 04:06:30 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Report Cards Car Dealer Ratings and Reviews]]></category>
		<category><![CDATA[Helping Car Dealers and The Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Automotive Consultant]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Featherlite Websites]]></category>
		<category><![CDATA[inventory management]]></category>
		<category><![CDATA[mobile websites]]></category>
		<category><![CDATA[Revenue Guru]]></category>
		<category><![CDATA[video syndication]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=424</guid>
		<description><![CDATA[We at Dealer Dimensions want to thank the folks over at Loyalty IP for helping to bring the capabilities that Dealer Dimensions  has built into Dealer Report Cards . We promise, all of our future products are great too.
Try Dealer Dimensions unique Dealer Report Cards solution, There are never any contracts because we feel when a product is a solution and works [...]]]></description>
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		<title>Dealer Dimensions Announces Timmy D. James as Executive Vice President</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/415/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/415/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 03:25:12 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping Car Dealers and The Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[Car sales staff training]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[Dealer Training]]></category>
		<category><![CDATA[Featherlite Websites]]></category>
		<category><![CDATA[inventory management]]></category>
		<category><![CDATA[mobile websites]]></category>
		<category><![CDATA[Timmy D James]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=415</guid>
		<description><![CDATA[&#160;


&#160;
&#160;
  January 23th, 2012
Dealer Dimensions is proud to announce the addition of Timmy D. James as Executive Vice President and Chief Sales Officer.
Tim is a dynamic leader in the automotive vertical with over 20 years of experience establishing and growing market presence, goal setting, team building, motivating, and establishing strategic partnerships. He most recently worked [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Automotive Internet Evolution and Car Dealer Reputation</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/404/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/404/#comments</comments>
		<pubDate>Tue, 29 Nov 2011 04:08:04 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping Car Dealers and The Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[dealer reputation]]></category>
		<category><![CDATA[kimclouse]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=404</guid>
		<description><![CDATA[Quite a few years ago, I remember working in my secluded office at the local Toyota dealership. I had chosen that office specifically because it had a private entrance and was once the “alternative finance office”. At that time in e-commerce it was the best place to control the entrance of the internet shoppers because [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dealer Dimensions Car Dealer Ratings and Reviews Dealer Report Cards Are Here</title>
		<link>http://www.kimclouse.com/car-dealer-reviews-ratings-and-reputation-management-from-dealer-report-cards/dealer-dimensions-car-dealer-ratings-reviews-automated-social-media-car-dealer-reputation-management-dealer-report-cards/</link>
		<comments>http://www.kimclouse.com/car-dealer-reviews-ratings-and-reputation-management-from-dealer-report-cards/dealer-dimensions-car-dealer-ratings-reviews-automated-social-media-car-dealer-reputation-management-dealer-report-cards/#comments</comments>
		<pubDate>Sat, 15 Oct 2011 06:20:56 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Report Cards Car Dealer Ratings and Reviews]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[car dealer review]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=231</guid>
		<description><![CDATA[I was surfing the web recently as I often do, searching for car dealer reviews and the other new auto industry buzzwords. I visited a number of sites and read a few of the reviews for the local car dealers in certain cities and rural areas. Some sites actually had dealer location data I know was [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>SMALL CHANGES FOR BIG RESULTS IN MORALE AND PROFIT</title>
		<link>http://www.kimclouse.com/dealer-process/small-changes-for-big-results-in-morale-and-profit/</link>
		<comments>http://www.kimclouse.com/dealer-process/small-changes-for-big-results-in-morale-and-profit/#comments</comments>
		<pubDate>Sun, 14 Aug 2011 21:33:47 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Process]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[automotive training]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Training]]></category>
		<category><![CDATA[Car sales staff training]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[dealer reputation]]></category>
		<category><![CDATA[kimclouse]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=387</guid>
		<description><![CDATA[&#160;
Over the last few years, I have been away from writing my usual opinions about processes at car dealers. Of course, we all know that I have been a champion for dealers to practice over the top customer service. It was the topic of several of my speaking engagements at various events and I would [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Car Dealer Reviews and Reputation Maintenance Dealer Report Cards</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews-reputation-maintenance-social-dms/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews-reputation-maintenance-social-dms/#comments</comments>
		<pubDate>Mon, 11 Jul 2011 01:10:09 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping Car Dealers and The Auto Industry]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[dealer reputation]]></category>
		<category><![CDATA[Revenue Guru]]></category>
		<category><![CDATA[reviews]]></category>
		<category><![CDATA[search engine optimization]]></category>
		<category><![CDATA[video syndication]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=226</guid>
		<description><![CDATA[Learn this, http://revenuegurutraining.articulate-online.com/8685106781
and be pro-active with your dealership reputation.
Or continue to do crisis management and suffer the consequences.
Everybody else wants you to pay attention.
Or you could have a dose of this.
]]></description>
		<wfw:commentRss>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews-reputation-maintenance-social-dms/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tracking Results For Improvement</title>
		<link>http://www.kimclouse.com/goal-setting-for-car-sales/what-is-your-closing-ratio-in-car-sales/</link>
		<comments>http://www.kimclouse.com/goal-setting-for-car-sales/what-is-your-closing-ratio-in-car-sales/#comments</comments>
		<pubDate>Sun, 10 Jul 2011 18:23:07 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Car Sales Goals]]></category>
		<category><![CDATA[Helping Car Dealers and The Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[Automotive Consultant]]></category>
		<category><![CDATA[automotive learning]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[automotive training]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[Car Dealer Training]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[Featherlite Websites]]></category>
		<category><![CDATA[mobile websites]]></category>
		<category><![CDATA[Setting Goals]]></category>
		<category><![CDATA[video syndication]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=10</guid>
		<description><![CDATA[

You know, I have been in a few new stores lately and one of the first things I have been just walking up and asking everyone on the sales floor is; &#8220;Can you tell me your closing ratio?&#8221; What types of answers do you think I get?
Well, I don&#8217;t track it because some folks call, stop [...]]]></description>
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