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	<title>Kim Clouse</title>
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	<link>http://www.kimclouse.com</link>
	<description>Doing the right things in automotive.</description>
	<lastBuildDate>Tue, 24 Jan 2012 03:35:46 +0000</lastBuildDate>
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		<title>Dealer Dimensions Announces Timmy D. James as Executive Vice President</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/415/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/415/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 03:25:12 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping the Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[Car sales staff training]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[Dealer Training]]></category>
		<category><![CDATA[Featherlite Websites]]></category>
		<category><![CDATA[inventory management]]></category>
		<category><![CDATA[mobile websites]]></category>
		<category><![CDATA[Timmy D James]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=415</guid>
		<description><![CDATA[&#160;


&#160;
&#160;
  January 23th, 2012
Dealer Dimensions is proud to announce the addition of Timmy D. James as Executive Vice President and Chief Sales Officer.
Tim is a dynamic leader in the automotive vertical with over 20 years of experience establishing and growing market presence, goal setting, team building, motivating, and establishing strategic partnerships. He most recently worked [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Automotive Internet Evolution and Car Dealer Reputation</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/404/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/404/#comments</comments>
		<pubDate>Tue, 29 Nov 2011 04:08:04 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping the Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[dealer reputation]]></category>
		<category><![CDATA[kimclouse]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=404</guid>
		<description><![CDATA[Quite a few years ago, I remember working in my secluded office at the local Toyota dealership. I had chosen that office specifically because it had a private entrance and was once the “alternative finance office”. At that time in e-commerce it was the best place to control the entrance of the internet shoppers because [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Car Dealer Ratings and Reviews-Dealer Report Cards Are Here</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews-ratings-and-reputation-management-from-dealer-report-cards/car-dealer-ratings-reviews-automated-social-media-car-dealer-reputation-management-dealer-report-cards/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews-ratings-and-reputation-management-from-dealer-report-cards/car-dealer-ratings-reviews-automated-social-media-car-dealer-reputation-management-dealer-report-cards/#comments</comments>
		<pubDate>Sat, 15 Oct 2011 06:20:56 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Report Cards Car Dealer Ratings and Reviews]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[car dealer review]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=231</guid>
		<description><![CDATA[I was surfing the web recently as I often do, searching for car dealer reviews and the other new auto industry buzzwords. I visited a number of different sites and read a few of the reviews for the local car dealers in certain cities and rural areas. Some sites actually had dealer location data I know [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SMALL CHANGES FOR BIG RESULTS IN MORAL AND PROFIT</title>
		<link>http://www.kimclouse.com/dealer-process/small-changes-for-big-results-in-moral-and-profit/</link>
		<comments>http://www.kimclouse.com/dealer-process/small-changes-for-big-results-in-moral-and-profit/#comments</comments>
		<pubDate>Sun, 14 Aug 2011 21:33:47 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Process]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[automotive training]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Training]]></category>
		<category><![CDATA[Car sales staff training]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[dealer reputation]]></category>
		<category><![CDATA[kimclouse]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=387</guid>
		<description><![CDATA[Over the last few years, I have been away from writing my usual opinions about processes at car dealers. Of course, we all know that I have been a champion for dealers to practice over the top customer service. It was the topic of several of my speaking engagements at various events and I would [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Car Dealer Reviews and Reputation Maintenance Dealer Report Cards</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews-reputation-maintenance-social-dms/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews-reputation-maintenance-social-dms/#comments</comments>
		<pubDate>Mon, 11 Jul 2011 01:10:09 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping the Auto Industry]]></category>
		<category><![CDATA[car dealer ratings]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[dealer reputation]]></category>
		<category><![CDATA[Revenue Guru]]></category>
		<category><![CDATA[reviews]]></category>
		<category><![CDATA[search engine optimization]]></category>
		<category><![CDATA[video syndication]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=226</guid>
		<description><![CDATA[Learn this, http://revenuegurutraining.articulate-online.com/8685106781
and be pro-active with your dealership reputation.
Or continue to do crisis management and suffer the consequences.
Everybody else wants you to pay attention.
Or you could have a dose of this.
]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tracking Results For Improvement</title>
		<link>http://www.kimclouse.com/goal-setting-for-car-sales/what-is-your-closing-ratio-in-car-sales/</link>
		<comments>http://www.kimclouse.com/goal-setting-for-car-sales/what-is-your-closing-ratio-in-car-sales/#comments</comments>
		<pubDate>Sun, 10 Jul 2011 18:23:07 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Car Sales Goals]]></category>
		<category><![CDATA[Automotive Consultant]]></category>
		<category><![CDATA[automotive learning]]></category>
		<category><![CDATA[Car Dealer Training]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[Setting Goals]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=10</guid>
		<description><![CDATA[

You know, I have been in a few new stores lately and one of the first things I have been just walking up and asking everyone on the sales floor is; &#8220;Can you tell me your closing ratio?&#8221; What types of answers do you think I get?
Well, I don&#8217;t track it because some folks call, stop [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>About Kim Clouse</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/about-kim-clouse/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/about-kim-clouse/#comments</comments>
		<pubDate>Thu, 23 Jun 2011 06:22:24 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping the Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[Automotive Consultant]]></category>
		<category><![CDATA[automotive ratings and reviews]]></category>
		<category><![CDATA[Car dealer ratings and reviews]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[car dealer review]]></category>
		<category><![CDATA[Consultant]]></category>
		<category><![CDATA[Dealer Dimensions]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[I Auto Consultants]]></category>
		<category><![CDATA[kimclouse]]></category>
		<category><![CDATA[Setting Goals]]></category>
		<category><![CDATA[snake oil]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=374</guid>
		<description><![CDATA[Kim Clouse has been involved with automotive internet sales and process for over 16 years. He is a charter member of the AAISP, and winner of the Lemons to Lemonade Award given at Digital Dealer. Kim spoke at the 4th Digital Dealer Conference in Orlando, the 5th in Grapevine, Texas in 2008 and the 6th in [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Managers, Are You Leading or Just Passing Through?</title>
		<link>http://www.kimclouse.com/dealer-process/3/</link>
		<comments>http://www.kimclouse.com/dealer-process/3/#comments</comments>
		<pubDate>Sat, 28 May 2011 10:48:19 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Process]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[Automotive Consultant]]></category>
		<category><![CDATA[automotive training]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[car dealer review]]></category>
		<category><![CDATA[Car sales staff training]]></category>
		<category><![CDATA[Clouse On Cars]]></category>
		<category><![CDATA[Consultant]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[Dealer Training]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=3</guid>
		<description><![CDATA[


Every dealership I have visited lately has the phone calls tracked or not, going to the switchboard. Then they round robin to sales staff if the ISM is busy &#8220;We know that never happens;&#8221; The problem is either the GM, GSM, or phone king, will not make it mandatory that the salespeople have inventory, incentives, and information [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Car Dealer Reviews and Proactive Automotive Reputation Management</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews/#comments</comments>
		<pubDate>Fri, 20 May 2011 21:22:06 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping the Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Reviews]]></category>
		<category><![CDATA[Automotive Consultant]]></category>
		<category><![CDATA[Car Dealer Reputation Management]]></category>
		<category><![CDATA[car dealer review]]></category>
		<category><![CDATA[Dealer Report Cards]]></category>
		<category><![CDATA[I Auto Consultants]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=205</guid>
		<description><![CDATA[]]></description>
		<wfw:commentRss>http://www.kimclouse.com/helping-the-auto-industry/car-dealer-reviews/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Get The Whole Store Involved</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/get-the-whole-store-involved/</link>
		<comments>http://www.kimclouse.com/helping-the-auto-industry/get-the-whole-store-involved/#comments</comments>
		<pubDate>Sat, 06 Mar 2010 03:50:06 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping the Auto Industry]]></category>
		<category><![CDATA[automotive training]]></category>
		<category><![CDATA[i auto]]></category>
		<category><![CDATA[kimclouse]]></category>

		<guid isPermaLink="false">http://www.kimclouse.com/?p=156</guid>
		<description><![CDATA[I was finally able to come up for air today after the last few weeks. Then I realized I had not finished the Dealership Innovation Guide from Driving Sales. Must say, I love it. The particular article that came to my attention was by my friend Rafi Hamid entitled Internet Departments are on the decline, [...]]]></description>
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		<slash:comments>0</slash:comments>
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