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	<title>Kim Clouse &#187; Consultant</title>
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	<link>http://www.kimclouse.com</link>
	<description>Automotive Consultants and Car Dealer Reputation Management</description>
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		<title>Should A Professional Automotive Salesperson Track For Improvement ?</title>
		<link>http://www.kimclouse.com/goal-setting-for-car-sales/can-you-really-tell-me-your-dealership-or-company-closing-ratio/</link>
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		<pubDate>Tue, 13 Oct 2009 20:23:07 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Car Sales Goals]]></category>
		<category><![CDATA[Automotive Consultant]]></category>
		<category><![CDATA[Car Dealer Training]]></category>
		<category><![CDATA[Consultant]]></category>
		<category><![CDATA[Setting Goals]]></category>

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You know, I have been in a few new stores lately and one of the first things I have been just walking up and asking everyone on the sales floor is; &#8220;Can you tell me your closing ratio?&#8221; What types of answers do you think I get?
Well, I don&#8217;t track it because some folks call, stop [...]]]></description>
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		<title>Do you allow all sales staff access to internet pricing?</title>
		<link>http://www.kimclouse.com/dealer-process/3/</link>
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		<pubDate>Tue, 13 Oct 2009 04:41:19 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Process]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
		<category><![CDATA[Automotive Consultant]]></category>
		<category><![CDATA[Consultant]]></category>
		<category><![CDATA[Dealer Training]]></category>

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Every dealership I have visited lately has every phone call, tracked or not, going to the switchboard. Then they are round robin to sales staff if the ISM is busy. We know that never happens; The problem is either the GM, GSM, or phone king, will not make it mandatory that they have inventory, incentives, [...]]]></description>
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