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	<title>Kim Clouse &#187; Consultant</title>
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	<description>Doing the right things in automotive.</description>
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		<title>About Kim Clouse</title>
		<link>http://www.kimclouse.com/helping-the-auto-industry/about-kim-clouse/</link>
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		<pubDate>Thu, 23 Jun 2011 06:22:24 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Helping the Auto Industry]]></category>
		<category><![CDATA[auto dealer]]></category>
		<category><![CDATA[Auto Dealer Sales Process]]></category>
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		<description><![CDATA[Kim Clouse has been involved with automotive internet sales and process for over 16 years. He is a charter member of the AAISP, and winner of the Lemons to Lemonade Award given at Digital Dealer. Kim spoke at the 4th Digital Dealer Conference in Orlando, the 5th in Grapevine, Texas in 2008 and the 6th in [...]]]></description>
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		<title>Managers, Are You Leading or Just Passing Through?</title>
		<link>http://www.kimclouse.com/dealer-process/3/</link>
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		<pubDate>Sat, 28 May 2011 10:48:19 +0000</pubDate>
		<dc:creator>Kim Clouse</dc:creator>
				<category><![CDATA[Dealer Process]]></category>
		<category><![CDATA[auto dealer]]></category>
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		<category><![CDATA[Clouse On Cars]]></category>
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Every dealership I have visited lately has the phone calls tracked or not, going to the switchboard. Then they round robin to sales staff if the ISM is busy &#8220;We know that never happens;&#8221; The problem is either the GM, GSM, or phone king, will not make it mandatory that the salespeople have inventory, incentives, and information [...]]]></description>
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