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Dealer Dimensions Announces Timmy D. James as Executive...         January 23th, 2012 Dealer Dimensions is proud to announce the addition of Timmy D. James as Executive Vice President and Chief Sales Officer. Tim is a dynamic...

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Automotive Internet Evolution and Car Dealer Reputation Quite a few years ago, I remember working in my secluded office at the local Toyota dealership. I had chosen that office specifically because it had a private entrance and was once the “alternative finance...

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Car Dealer Reviews and Reputation Maintenance Dealer... Learn this, http://revenuegurutraining.articulate-online.com/8685106781 and be pro-active with your dealership reputation. Or continue to do crisis management and suffer the consequences. Everybody...

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SMALL CHANGES FOR BIG RESULTS IN MORAL AND PROFIT Over the last few years, I have been away from writing my usual opinions about processes at car dealers. Of course, we all know that I have been a champion for dealers to practice over the top customer...

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About Kim Clouse

Posted by Kim Clouse | Posted in Helping the Auto Industry | Posted on 23-06-2011

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Automotive Change

If you want to succeed pay attention

Kim Clouse has been involved with automotive internet sales and process for over 16 years. He is a charter member of the AAISP, and winner of the Lemons to Lemonade Award given at Digital Dealer. Kim spoke at the 4th Digital Dealer Conference in Orlando, the 5th in Grapevine, Texas in 2008 and the 6th in Las Vegas for 2009. At the 6th Digital Dealer Conference, Clouse moderated in the roundtable discussions for automotive internet sales professionals. Kim Clouse also spoke in the general session at Digital Dealer and spoke in a separate breakout session for auto dealers and internet sales managers from across the United States the same day. Kim is managing owner of I Auto Consultants LLC which recently merged with Level 3 Creative LLC. Together, they will provide new and innovative solutions that will set new standards for truly assisting car dealers. One of these solutions, Dealer Report Cards,™ provides interactive car dealer reviews, ratings and pro-active reputation management. Coupled with the social media management solution Social BDC they will help remove all of the snake oil flowing through dealerships every day. Another product, Webpush™ will change the way we interact with our customers forever. These products have been tested, improved, and tested again to minimize the current ridiculous learning curve or just “trust me” factor that has car dealers falling through what seems to be a never ending dark bottomless pit of confusion.
Kim only works with select strategic alliance professionals who are quantifiable and share the vision of bringing about true change at the dealer level. By assisting automotive professionals with awareness of customer satisfaction levels quickly, problems are addressed in a pro-active metric rather than being reacted to. Think of it as “Daily CSI”
The company’s services also include:
*Dealer needs analysis and assistance with the development and implementation of the correct process
*Assisting in creating successful dealership policy in all departments
*Proper consequence with adherence and implementation practices. Process and policy are nothing without consequence.
*Proactive Car Dealer Reputation Management including hosting customer evaluations and reviews on the Dealer Report Cards platform and all social media.
*The most comprehensive Managed Interactive Social Media Solution available for automotive (personal interaction on demand or in real time.)
*Website design, development and deployment with quantifyable results.
*SEO
*Video syndication with campaigns on demand including video ppc.
*Avocar, making dealer inventory appear alive for commercial broadcast and web applications
*Helping the dealer control cost, increase customer satisfaction and ROI while avoiding the Snake Oil in this industry.
Kim Clouse has been a member of Southeast Toyota Pro’s – Master Level, GM Mark of Excellence for multiple years, Cadillac e-certified and Honda i certified. His training experience is in all GM makes, Honda, VW, Mazda, Toyota, Ford, Nissan and Hyundai. Kim has extensive experience in marketing and advertising as well.
From budget analysis and strategic planning to in studio pre and post production, engineering and mastering.
If you want to succeed pay attention.

To Tell The Truth? An Automotive Question from Kim Clouse of I Auto Consultants

Posted by Kim Clouse | Posted in Helping the Auto Industry | Posted on 06-02-2010

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To Tell The Truth!

 

Well, since I watched the video post by Ralph Paglia on Social Media Douchebags, (here for your pleasure if you missed it.)  http://bit.ly/92jg0U

I could not resist stirring the pot myself.

Okay, you have been at work all week, sold scared, followed every customer to the owner’s office door to introduce them for the mini and you’re burnt. As you enter the cashier’s office to get the last five dollars you have exchanged for ones you glance at the floor and see three one hundred dollar bills.

Nobody else in the world has seen them or you, now standing on them. You’re  invisible, you only have 4 cars out and it is the 15th. Your power bill is two months late and you are back to the go phone.

Tell the truth here and now.

What would you do with this money?

Answer, or if you’re scared, close the page.

Pretenders know.

Kim 

© 2010-2012 Kim Clouse, i Auto Consultants - Dealer Dimensions All Rights Reserved -- Copyright notice by BLOGFORM